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engagement Home Features Case Study Contact Get A Demo Get A DemoHome About Contact Resources Menu Toggle Knowledge Base Support Real-time Support With AI/AR From Any Situation, Anywhere Enable service desk agents and field technicians with the right tools and ability to do remote solve with AR/3D annotations over live video Learn more Get a Demo Update: CareAR Receives the 2023 Enabling Technology Leadership Award by Frost & Sullivan What is CareAR CareAR is an AI/AR remote support platform that fundamentally changes the nature of field work and field service with the power of AI and AR. Engineers and staff performing on-site work such as field service can receive advice and instructions from remote skilled technicians and experts through workflows digitized with AI and AR. Increase Remote Resolution Rate Increase Resolution Rate Increase Customer/Employee Satisfaction Decreased Resolution Time Decreased Cost Decreased trips (carbon footprint) CareAR®︎ Assist Visual Support With Augmented Reality No matter where your field workers are, they can remotely provide seamless augmented reality (AR) visual support from anywhere. Customers, representatives, and on-site staff can check the local situation in real time and use AR tools to solve problems as if they were all on-site. Reduce Travel Costs Reduce the frequency of unnecessary business trips and reduce downtime that causes problems for your customers. Reduces Time-Dependent Problem Solving Real-time visual information and context dramatically reduce the time it takes to analyze and assess situations. You can spend time directly on problem solving. Improved Safety Contactless safety can be ensured by converting unpredictable field trips into remote visits. to come. . CareAR®︎ Instruct Visual Instructions With Augmented Reality Interactive instructions and guidance with video data according to the flow up to that point are displayed on the screen, so whether you are a field technician with little skill or experience, or a customer who has just unboxed the product, you can perform the necessary work and tasks. You can do it accurately. Create Interactive Instructions Create at-a-glance AR-enabled instructions. Since you can create a guide that follows the necessary instructions in order, you can prevent mistakes such asHome Features Case Study Contact Get a Demo Japanese Website CBA Global Website Cloud Solutions Live Assist for Microsoft Dynamics 365 Telescope – Workforce Monitor CareAR – Real-Time AI/AR Support On-premise Solution CBA LiveAssist Head Office 5th Floor, YRP Center 1st Bldg, Hikarinooka 3-4, Yokosuka City, Kanagawa Prefecture, 239-0847, Japan Tel: +81 46 821 3362 North America & Latin America Email: info.americas@cba-gbl.com Europe, Middle East and Africa Email: info.emea@cba-gbl.com Asia Pacific Email: info.apac@cba-gbl.com ISO/IEC 27001:2013 Certified. Cert. No: GIJP-0161-IC | Privacy Mark Certification Cert. No: 10824320 (04) ISO/IEC 27001:2013 Certified. Cert. No: GIJP-0161-IC Privacy Mark Certification Cert. No: 10824320 (04) © 2024 Communication Business Avenue, Inc. | Privacy Policy | Terms of Service © 2023 Communication Business Avenue, Inc. Privacy Policy | Terms of Service CareAR™ is a trademark of CareAR, Inc. in the United States and/or other countries. Xerox® and DocuShare® are trademarks of Xerox in the United States and/or other countries. Manage Consent We use cookies to optimize our website and our service. Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Manage options Manage services Manage {vendor_count} vendors Read more about these purposes Accept Dismiss View preferences Save preferences View preferences {title} {title} {title} Manage...